Landlords 


The Housing Choice Voucher (Section 8) program of Charter Oak Communities can offer landlords regular rental income. Currently, more than 800 property owners participate. This section contains information on Housing Assistance Payments (HAP), direct deposit and listing your rental property online.


Direct Deposit 

Charter Oak Communities offers participating landlords a direct deposit system for Housing Assistance Payments (HAP). This system will deposit your monthly HAP directly into a checking or savings account of your choice. This will allow landlords to receive HAP funds in a timelier manner and will eliminate the possibility of lost or stolen checks.

Please click here to access the direct deposit authorization form. The completed form must be accompanied by a voided check that clearly states the following:

  • The Bank Name
  • The ABA Routing Number
  • The Account Number
  • The Payee Name (must match landlord name or name on Land Deed)

Landlords can access a detailed description of their direct deposit information by visiting www.pal.hmsforweb.com.


Landlord Portal

COC has implemented Landlord Portal (HMS PAL), which provides detailed descriptions of Housing Assistance Payments (HAP) for landlords provided by HMS for the Web.

HMS for Windows has been set up and configured with everything you need to get your payment information online. You will be provided with an 18 month payment history and current year to date totals to your active account/s. To view your payment information go to www.pal.hmsforweb.com. Instructions are provided on the login page to help you log into the site.